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Conditions

 

Rules

The Online shop of TeaTeam Bulgaria and the services offered are regulated by the rules listed below.

Theusing of the website presumes acceptance of all the listed rules and conditions. Therefore if the user does not agree with one or more of the rules for using this web site they have the right not to use it. Otherwise it is considered that the user accepts all the rules.  

 
Registration


The registration is necessary for establishing connection with you and all the data submitted (names, region, town, post code, address for delivery and correspondence, telephone number, e-mail) will be used only for delivery purposes. Please  check if you have entered it correctly. The user gives their data out of their own free will and with this they give permission for official data usage by the shop’s staff.


The registration of new users can be done by filling in the registration form that is available on the main web page or with the order itself. After the data is submitted an account is created. If you don’t want to make a registration, you have the possibility to make an order as a guest through our simplified procedure. In this case you would not be able to see your previous orders.

 

How to buy
 

If you have already made your choice and have decided to buy a product from TeaTeam-Bulgaria, you have to go to the individual page of the product and to click on the button ADD TO THE BASKET. The click will forward you to the next page that shows the status of your order. Here you can choose the product and the quantity. If you want to delete a product just click on the red X. By clicking the REFRESH button you will see the present contents of your basket. Once you have specified the products and the quantity you can progress by clicking on the ORDER button. It will forward you to the next page where you will be required to to identify yourself like a customer if you already have a profile,  to make a registration as a new customer or to buy as a guest.

 

1. If you are registered customer you enter your e-mail address and password and click on the ENTER button.

2.If you are a new customer, please make your registration and then go ahead to make an order.

3.If you want to make an order without registration – as a guest– just choosea product and go the its individual page. Click on the ADD TO THE BASKET button to see the product and the quantity. Then click on the ORDER button and choose to order as a guest –(the third option).

On the next page you will see your data. Please verify and correct them if needed before clicking on the button NEXT STEP. On this page you have to choose the method of payment and delivery. If you need an invoice incl. VAT tax, please state this in the field DO YOU NEED AN INVOICE. In the fields below you have to fill in the data needed and other instructions if necessary. For invoice issuing we need the full name of the company, its ID number, address, responsible contact name. Here you could also put in your special instructions should you have any.

The NEXT STEP button will drive you to the confirmation page. Here you can confirm your final order and the final price you have to pay. In order to do this please click the FINISH ORDER button.

 

I forgot my password, how to enter again in my previous profile?

In the upper left hand corner of your browser windowscreen you can see the button ENTER, click on it and you will see a link for forgotten passwords. Enter your e-mail address and you will receive your password for logging in onTeaTeam-Bulgaria.

 

How can I see the status of my orders?

If you want to see the status of your orders you have to log in your profile after you log in the ENTER menu and to click the ORDERS button.