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Delivery and payment

Terms of delivery.

Order – Delivery.

All prices are in BGN with VAT included.

After you make and confirm an order, it has an active status. A courier will deliver your order to the address you submitted. The price of the delivery depends on the total weight of the products and their total value.


The courier companywe use for our deliveries is SPEEDY .


Delivery price.

The price of the delivery is paid by the customer except in cases when something else is agreed.

For orders higher than 50 BGN the delivery is free of charge.

The delivery price depends on the weight of the products and can be calculated automatically.


Zones of delivery

Zone1 – Sofia
Zone2 – all other cities and villages in the country.

Sample prices for delivery to a submitted address. The price includes VAT






0 - 0.5 kg

3.48 BGN


0.5 - 1 kg

3.48 BGN

4.96 BGN

1 - 2 kg

3.48 BGN

5.67 BGN


Delivery to a SPEEDY office reduces the price with 15%.

Delivery on a fixed date and time increases the price.

If you require some of these services please write a special instruction into the DO YOU WISH AN INVOICE field?


Delivery time

Your order will be delivered within two working days for Sofia, and three working days for the country. After we process the order we will send you a tracking nr. of your delivery. It will be seen in your profile under INFORMATION FOR YOUR DELIVERY. 

On the day of delivery you will receive a notice via SMS.



You can pay by bank transfer, ePay or cash on delivery.

Each delivery is accompanied by a check In which the price of the products is stated. The price for delivery is payable to the courier at the time of delivery.



If you need an invoice incl. VAT, please point this in the DO YOU WISH AN INVOICE field in the ordering form. For the invoice we will need you’re the following data: name of the company, VAT registration, address and responsible person.


Products in stock
It is possible that some of the items you want to order are not available at the moment of ordering. In this case we will contact you and inform you about the terms of delivery.

If due to some circumstances your delivery delays, you will be notified on the contacts he provided.


Property keeping

The goods belongs to TeaTeam-Bulgaria till the moment of full payment.


Way of payment

Bank transfer

Please transfer the amount to our bank account:

Raiffeisen Bank

IBAN: BG50RZBB91551039624608


Beneficiary: TeaTeam-Bulgaria Ltd.


Once the amount is received on our account, we will send you the ordered products to your address.

Please fax us a copy of the payment bank document : +359 882 12 38 93, and we will speed up the service.


Cash on delivery

The order is payable to the courier at the moment of delivery. The charge about cash on delivery is 0.5 % of the amount.


Payment with ePay.

For this use the system of The service is open not only to national debit cards but also to international debit cards issued by Bulgarian banks. You need a registration in If you don’t have aregistration, you can make it on


New opportunities

From the beginning of September we give you the chance to save from delivery by picking up the teas ordered online at www.teateam-bulgaria.comin the newly opened Nota Bene Pharmacy in Bistritsa village ( There you will have to pay only a 10% surplus charge on the online price. Thus you can combine a nice walk in the mountain with some tea shopping. Nota Bene Pharmacy is opened daily 7 a.m.-9 p. m. Please make your order at least a day in advance, as orders will be delivered to the pharmacy no earlier than noon on the following day. To use this option make your order online, then uncheck the box ‘Delivery address same as payment address’ and add the address of the pharmacy in the ‘Delivery Address’:




In Nota Bene Pharmacy you will also find a selection of 24 tea flavours on sale.